This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Home. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. You can simply adjust your listing and post it again. With Paypal, you can get a hold of an associate through their live chat message center. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? Figuring out what to get rid of is just the beginning. It's a pain, I hate PayPal payments. Do you want to sell on Depop but dont have the time? Wishing you many more sales! 1999-2023 PayPal, Inc. All rights reserved. You can also call them but you may be on hold for a while. Just make sure to do your diligence and follow all the steps required by Paypal. guccidurags. Want a Great Deal on a Big-Ticket Kid Gift? It all hangs on whether paypal agree that the transaction was unauthorised. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Please make sure you've read the community rules, and that your post follows our posting guidelines. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Wirecutter is the product recommendation service from The New York Times. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. Then, tap on 'Set up your shop'. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Press question mark to learn the rest of the keyboard shortcuts. Please read rules before posting. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. 28 days Im going to get rid of those this week was a common refrain. Please search the subreddit before posting to see if the topic has already been discussed. They may even ask for PayPal payment via friends and family. Write a bio about your shop and what youre selling and tap on Next. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Step 3: Fill out the basic details and then click on Next. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! Depop charges a 10% selling fee for sales on the platform. If you, as the seller, agree to the refund, then you will give the refund to the customer. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Step 4: Link to your social media account and tap on Next. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. FAQs will be removed. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Link to your social media account and tap on Next. Be prepared to get asked a lot of questions. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. You will log in to your Paypal account and check all the notifications from them asking for this information. Depop charges a 10% selling fee for sales on the platform. It's such a widespread problem now.". Step 3: Write a bio about your shop and what youre selling and tap on Next. The culture of the app is young, open-minded, and versatile. One was charged 0.06 more than the other for the fee. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Payment issues with Paypal and Depop can happen to anyone. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Today, Depop is a place where millions of users come to celebrate their style and discover culture. Rather Depop shipping is included in the price depends on the individual seller. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Also the depop profile has blocked me. After receiving all positive reviews, every sale thereafter was instantly paid. If that is the case, Depop has a process and form that you can follow and fill out. I am a bot, and this action was performed automatically. Can Nigeria's election result be overturned? When they updated to extra-small I didnt bother to go back to update my older listings. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. We'll just need you to confirm: The email address linked to your Depop account. Once youve put it all together, your listing should look something like this. Create an account to follow your favorite communities and start taking part in conversations. When you buy through our links, we may earn a commission. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Our community is made up of people who are creating a better future. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. It is very unfortunate and hurts small businesses who have to eat these fees. Some people may suggest taking the transaction privately to avoid paying fees. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. Add a photo/logo that represents your brand and tap on Next. In some ways, Etsy shares a lot of DNA with the Depop community . This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Purging Old Clothes? Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. ***UPDATE** SWIPE FOR ANSWER!! Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Alternatively, you can avoid counter service altogether. Your buyer's Depop @username. As a seller, you must update your account that you are shipping with Depop to qualify. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Your description must disclose that you are working with a third-party to source and manufacture your products. Posted on. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Sydny Sky, Depop seller, phone interview, October 28, 2020. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. You are viewing the PayPal Community Archives. On Wednesday, the shopping site Etsy . Step 6: Now tap on List your first item. This may result in giving a refund to the buyer. Read about our approach to external linking. For reference, my first three sales on Depop were temporarily on hold. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Enter Depop. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Fee Breakdown: - 10% Depop fee Sustainability; Blog; About; Sell on Depop; Jobs; News . We independently review everything we recommend. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. When finished, tap on Post listing. Below is a simple chart that shows how it works. What does this mean and why did it happen? For this example, were going to create an account directly from their website. Depop confirmed that it intends to implement multi-factor authentication in 2021. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Fiona Short, Depop seller, phone interview, September 24, 2020 Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. For example, if you Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Selling your items on Depop is a simple process. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Disconnect your Paypal from Depop and reconnect again. Please make sure you've read the community rules, and that your post follows our posting guidelines. Hone your style, and your audience will find you. 2. Read about our approach to external linking. By browsing this website, you consent to the use of cookies. Learn More. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Pricing is another important aspect when it comes to selling. In this article, weve shared many important things you must know before selling on Depop. FAQs will be removed. If you continue to use this site we will assume that you are happy with it. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. For some users, trust in the company has been dented. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Connect your Depop account to the Paypal account you will be using. All purchases through Depop are covered by Buyer Protection. it was a big hot mess!! The item I sold was 30$ and they taken 13$ out of the sale lol. Something similar happened to me the first time I got a PayPal payment. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Starting a business can often be expensive. Do you have items laying around at home that you want to sell online? For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. There are several times throughout the year that Depop has offered free shipping. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. It was removed by the firm in a few hours and her password was reset. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. I found it hard to even imagine making a profit. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. However, you can create your account through the Depop app as well, as the process is the same. Sky warns: "Don't let your photo be more distracting than the product you're selling.". New Community Member. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. So, to avoid refunds, always describe your items fully in your product description. Step 5: Enter your First name, last name, billing address, and tap on Next. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. They are entrepreneurs, pushing fashion forward in so many different ways. In case something goes wrong, youre protected by. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Open the app and tap on the Camera icon at the bottom center of the home screen. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. I definitely sent the payment through depop instant pay as goods/services thank god! Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. Press J to jump to the feed. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. In fact, shipping on your own tends to be cheaper for most clothing items. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not.
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