We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Community. Copyright 2023 Liveops, Inc. All rights reserved. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Support. Contact UsBecome an Agent. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. The hardest part of the job is when the call volume is low. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Your customers deserve the best at every touchpoint. To accept cookies continue browsing as normal. We've been partnering with Liveops since 2010 for all our inbound needs. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. The agent community comes together . Liveops agents are an extension of your company, and strengthen your brand with every interaction. Main hustle or side gig its all up to you. Connect and protect your employees, contractors, and business partners with Identity-powered security. Forgot password? We didnt just evolve the remote contact center model, we revolutionized it. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Join Liveops Nation and experience the freedom and autonomy of being self-employed! They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. We work in service of our Agents, Clients, and Employees. To accept cookies continue browsing as normal. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Login. This means you can choose when, where, and how often to work! Log-in to the worlds easiest to use Learning Management System The background/credit check requires a $45 processing fee paid directly to our vendor. There are no benefits, no vacation pay, no paid training. Pay, Vacation time, You get to work from home. - Liveops The modern contact center. Also the hiring process is long and it's unpaid. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Researched & Written by Ann Rozier on the FlexJobs Team. Its why weve led the industry in virtual flex agent services for more than 20 years. Website. GM Regional Customer Care Operations, major utility. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Im also a nurse. Thank you for sharing your experience with everyone! The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. To find out more, read our Privacy Policy and Cookie Policy. Support. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status You can also manage cookies in your browser settings. Creates or links a user in the application when assigning the app to a user in Okta. Improving Peoples Lives. Want to become a Liveops agent? Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Want to become a Liveops agent? option Add a new device appears in Duo Mobile settings. Copyright 2023 Liveops, Inc. All rights reserved. In healthcare, engagement and patient connection are paramount. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. HSA and PPO Options At Liveops, we believe in improving people's lives no matter where, when, or how they work. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Cons. As an agent with Liveops, you are a self-employed independent contractor, not an employee. We source for impact by empowering and celebrating those with initiative. Virtual Agents | Blog. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Join the company voted one of the Best Places to work in Arizona. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Earning potential. Required fields are marked *. As of July 18, 2022, all certification courses are FREE. The background/credit check requires a $45 processing fee paid directly to our vendor. Learn more about us at www.liveops.com. Actual earnings may vary depending on client opportunity and support required. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Sign-On: Liveops Agent Services LLC Site. There is absolutely no paid training. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. You can also manage cookies in your browser settings. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Support. Go Further; Marketplace. Liveops is a legitimate company. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. They are empathetic and committed to each interaction with your customers. This means you can choose when, where, and how often to work! We've been partnering with Liveops since 2010 for all our inbound needs. Knowledge Base. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Talent deserves opportunity. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. 3,309 Following. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Either search term value. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Liveops: Flexibility. This network has hard skills in your industry, and soft skills from life experience. You are using an unsupported browser. Our developer community is here for you. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. To find out more, read our Privacy Policy and Cookie Policy. Sign an Independent Contractor Agreement. This login is to access our Shiftboard online scheduling and people management system. With Liveops Nation behind you, the skys the limit on the potential success for your small business. You can also manage cookies in your browser settings. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Earning potential. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Password. Here's everything you need to succeed with Okta. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. option Add a new device appears in Duo Mobile settings. Find Out How & Apply . Link Okta groups to existing groups in the application. View our background requirements here. See Capabilities for more details. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. If not, reach through the comment section. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Build a thriving work-at-home business providing remote customer service for top brands. View our background and credit check requirements here. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Flexibility. VirtualFlex is more than just a contact center model. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. When unexpected events occur like global pandemics health needs can rapidly change. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Your connection to your customers/clients is the most important part of your job. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Innovate without compromise with Customer Identity Cloud. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. At WebCE, we are passionate about delivering exceptional professional development solutions. Scottsdale, AZ liveops.com Joined January 2009. Or, sign in using: Login using Okta. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. The VirtualFlex platform delivers the right agent at the right time, with the right results. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. We use cookies to improve your experience on our website. Log in. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. We use cookies to improve your experience on our website. Director of Customer Care, healthcare organization. Click here for technical info. Teams include: Client Results. National and Local Networks, 401(k) (Traditional and Roth) Want to build your own integration and publish it to the Okta Integration Network catalog? Post in the comments section of this video.Thank you for 2,360 subscribers! Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. This app integration supports Single Sign-On. Liveops regularly hosts well-attended, agent-focused events. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Learn how. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. I trust them and look forward to a deeper partnership in the future. VirtualFlex solves for that. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Its not easy to find a flexible team of experienced agents who understand your brand. Username / Email. We call this agent community Liveops Nation. Organizations. Dont let the next surprise get in the way of delivering a great customer experience. . Tuition Reimbursement. Your patients health is your top priority. Your email address will not be published. Efficient. Passwordless. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. I love the freedom element. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. You are paid for talk time only and without talk time, there is no pay. Save my name, email, and website in this browser for the next time I comment. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. best www.shiftboard.com. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We use cookies to improve your experience on our website. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Find Out How & Apply . The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Its our approach to providing the most exceptional customer service agents a business can find. Earning potential. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. We would like to show you a description here but the site won't allow us. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. You may also receive performance-based pay or other incentives. Looks like you have Javascript turned off! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Developer Center. Remember me. Liveops Nation agent news. LiveOps will not sell or share your information with third parties for marketing purposes. Join the Liveops corporate team and help improve peoples lives. Enjoy the freedom and flexibility of being your own boss. Agent Login. Autonomy. Sign an Independent Contractor Agreement. I use the money to take my grandchildren shopping or on day trips. Conducting inbound/outbound customer service calls. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops offers the opportunity to be able to set your schedule as an independent contractor. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows.
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