For a limited time, new subscribers enjoy 10% off any full price purchase. Connecting your Xbox controller to How to Save Money on Nintendo Switch Games. Other times, it will be grayed out. The reset button is the only way to fix this problem. I DID have to download the computer software and make adjustments but once I did, the audio quality and the mic monitoring drastically improved. Aerox 5 Wireless Destiny 2: Lightfall Edition, QcK Prism XL Destiny 2: Lightfall Edition, enable virtual surround sound on your headset, Clip and Share Your Greatest Plays Using Moments by SteelSeries, How to Make Gaming Montages Using Moments, The Benefits of Using GameDAC With Your Gaming Headset, Scroll to the bottom and switch on the Virtual Surround toggle, found on the lower right. link to How to Connect Xbox Controller to Chromebook, link to How to Save Money on Nintendo Switch Games, What to Do After Resetting Your Arctis 9x. Meg Sauer fell in love with advertising over 13 years ago and has since specialized in copywriting, branding, and social media for various companies. Usually, the left one is without the mic. Offering haptic feedback, adaptive triggers, a built-in microphone, and ergonomic design, the DualSense Controller is the best PS5 controller available today. That's good so it won't eat up all your battery by accident. Try your Steel Arctis 9 or 9X headphone to see if the microphone function is restored. Free shipping for many products! You can fix SteelSeries Arctis 1 mic not working issue quite easily. Therefore, you must check out the port of your headset that you use to charge them. I was in contact with xbox tech support on twitter. She got her start as a professional writer at the beginning of 2019, writing about technology and artists, then her enthusiasm for technical and intellectual stuff brought her to Driver Easy. We've got you covered. I havent any suggestions Im afraid but can I ask Where you bought your headset from. If you are unable to detect the pinhole, use your fingers to feel it. I am not sure the USB3.0 ports work correctly with the headsets and their mics, and that might be the problem. This button is on the shape of the wheel from which you can increase or decrease the volume in playback and in a game. Once you have double-checked these items, test your mic to see if its working properly. One Computer Guy provides to the readers with daily computer tutorials, technology news, Hardware & Software reviews and personal computing tips. Create an account to follow your favorite communities and start taking part in conversations. Arctis 9X stuck on wont turn off so my arctis 9x's is on and working with my xbox but it wont turn off it makes the sound of turning off but wont turn off any know what to do? You should make sure the volume is set to an audible level, check that the adapter you use to connect your headset to the PC (such as bluetooth, Micro USB port or the Xbox dongle) is in working condition. It is a common thing with these headsets but do not throw them away or get a new pair if you experience this problem. You can use the reset button in case there is any battery issue, sound issue, or connectivity issue. ( just know that there is a button in the tiny hole, you just need to fish around for it, but trust me there is a button in there). If it does not download automatically, please click here. Report abuse. I straightened out a staple and put it in the little hole behind the ear muff. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. If it does, then congratulations. If you do decide to turn it on, Sonar will only output sound to your left and right speakers. Troubleshooting: Restart your router. Once the muff is taken off you insert the staple and try to find a button (it took me a while the first time, don't give up it's in there). Simply push the button that is at the bottom of the hole and you will see the mic mute that was red disappear. . You are gonna want to use something like a thin mechanical pencil or rod that will fit. Make sure to replace the batteries with fresh ones. Like all the other devices, after a certain time, they begin to decline in function, so the same is the case with this headset. The most probable cause could be the headset having some sort of connection issue with the Bluetooth. You may want to try playing various games with the the 3D on and off to see which way you prefer. Steven is a certified IT professional and gaming enthusiast. You can use this trick on other Steelseries headsets as well, and they will also be reset in no time. Install the latest SteelSeries Engine software, Microsoft 365 Certified: Modern Desktop Administrator Associate. They switched from Xbox propriety connection used on the 9x to their own 2.4 GHz wireless tech on the 7x. Explained, How to Edit a Word Document on Mac in 7 Quick Steps. Open the SteelSeries Engine software. Turn on your headset or headphones. How to Change Font Color on Android in 3 Easy Steps, How to Connect HP Wireless Keyboard Without Receiver, How To Connect Brother Printer to Computer? While Sonar Virtual Surround Sound will work on speakers, we recommend using a headset to get the maximum benefit. You will need a tack, or needle. But if not, you can follow the next fix to solve this problem. Press it and hold it down for ~2 seconds. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Even though the Steelseries Arctis 9X is a great choice for gaming and has a good standing in the market, sometimes its make can let it down. After spending over a week with Microsoft's top-of-the-line next-gen console, one thing is clear: the Xbox Series X is a powerful machine, and an impressive hardware upgrade for anyone looking for a home console that can run games at 4K resolution and up to 120 frames per second. Make sure the boom mic is correctly attached to the headset. If you have a router that operates on both 2.4 GHz and 5.0 GHz, please disable one or the other. If there is a problem with the software on your computer or console, then it may cause the headset not to work correctly. Turn it On Properly. . Then, go to the Power and startup option. Now, set your wireless station to re-connect your headset (you do this by pushing the button on its side for 6 seconds). and will make it brand new in terms of internal usage if there is no viable damage. Here are five fixes that have helped other players resolve the SteelSeries Arctis 9/9X Mic Not Working on PC problem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure to. $149.99. He has been working in the tech industry for over 10 years, and specializes in all things Tech-related. I plugged it in to charge it last night and now where it's shows battery life it has a solid white light, So I just had the same problem. The mute button on the left earcup. The manual process requires visiting the manufacturers website to download the latest driver and install them manually, which is time-consuming, technical, and risky. The reset button will reset all the settings and will make it brand new in terms of usage. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Return to top. The red charging button isn't on, but the yellow blinking power button is green and blinking. Create an account to follow your favorite communities and start taking part in conversations. Copyright 2009-2023 Easeware Technology Limited. After thirty seconds, take out the pin, and the Steelseries headset should now be reset completely. Leave it and you will come back to a fully charged headset. The one thing that makes people think twice before buying wireless devices is the hassle of managing the battery levels. Restart your computer for the changes to take effect. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Install the latest SteelSeries Engine software. Restart your computer for it to take effect. If you only have stereo audio available in your game, we still recommend that you turn on Sonar Virtual Surround Sound. You don't have to press hard and you should feel the button being pushed. When you find it you will know. If you have any questions, ideas or suggestions, youre more than welcome to leave us a comment below. In this video, we'll walk through how to connect and configure your SteelSeries Arctis headset on the PlayStation 5. If the display name and signal are normal, right-click. S X Xbox One Windows Xbox Xbox Xbox Arctis 9X 6 Xbox Headset Assigned () * Airweave * . It may or may not be labeled as one, but you will know if it is the reset button or something else. We will be covering setup for the Arctis 1 Wireless, Arctis 7P, Arctis 7, Arctis 9, Arctis Pro Wireless, and Arctis Pro + GameDAC. Use your SteelSeries Arctis headset with your PlayStation 5. Jan 24, 2018. Just return/exchange them. It clicks when pressed, just be sure not to drop the staple into the headset because that is definitely possible. Tried the reset button? If the issue persists, try resetting the headset (see instructions above). I just had to do it so I know it works. OmniPoint vs. OptiPoint Switches, Explained, Stratus Duo for Windows, Chromebook, Android, and VR. 1. Why can't my controller detect my headset? Find many great new & used options and get the best deals for SteelSeries Arctis 9X Headset - Black - Works Perfectly at the best online prices at eBay! Happy Gaming! The. So you should always make sure to keep the latest audio driver up-to-date. On your Arctis Pro Wireless base station, press the main control knob to enter the menu. Mine started working immediately again after that. If your headphone is shown as something else such as Wireless Controller (below), theres something wrong with your mic settings, so you should re-connect your headset. 1. To check, go to Settings, then Sound, and then Microphone to make sure your Arctis headset is the selected device. SteelSeries Arctis 9 and SteelSeries Arctis 9X are premium gaming headsets that allow users to connect to the PC through the use of an adapter. If the USB dongle is not connected correctly to your computer or console, then the headset will not work. However, their audio delivery isn't very consistent across different users. Try your headphone and see if your microphone is working. The most common causes are listed below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-box-4','ezslot_7',109,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-box-4-0'); If your headsets batteries are dead, the headset will not work. Need to Reset Your Raycon Earbuds? They're already positioned to deliver the sound from their directions. Keep the button pushed down for 20 seconds and your headset should automatically turn off. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Please check your email to confirm your signup. 4. It doesn't have to be a SteelSeries model. Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Reset your Arctis 9X There is a pinhole under the ear cushion (non-mic side) that has a reset button. here are some of the other solutions I have heard people use when mine weren't working: -Windows 7 drivers. If the headset isn't plugged in all the way or isn't seated properly, it won't make a good enough connection, and the controller won't recognize it. A photo is included below. Create an account to follow your favorite communities and start taking part in conversations. Button position The mute button is designed so that you can feel if the mic is muted or not. This is what they told me to do and it worked for me. Use one side of an opened paper clip or a blunt needle to reach it. If your Arctis 9X fails to turn on, first check to make sure the USB port you are using is supplying enough power to charge the headset and that the charging cable is not damaged.