straight talk customer service

Its Free to Join! How Do I Check If My Balance Is Due on My Straight Talk Phone? Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I turned it off and back on still no service. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Make sure you check if your phone is compatible by texting "KYOP" to 611611. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. We've come across 5 numbers locally that we can't call. Verizon does not work well in this area, hence the AT&T sim card. Had enough of straight talk terrible customer service. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Straight Talk is committed to providing our customers the best customer service. Find more than 137,785 complaints| Ripoff Report Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. I was forced to accept the free Verizon sim. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Have a Straight Talk question? Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. It's now been a day and half. You now have a spot reserved for Straight Talk Home Internet Service! He hung up. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Tell us what your question is about so we can direct you to the best team to help you. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Text 611611 to check your balance, get refills and much more. How do I know I can trust these reviews about Straight Talk Wireless? Listen: OBR Straight Talk Episode 8, We Suck Again! Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Who's crazy enough to start this website? DEVASTATING to my business. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Yes, as long as Straight Talk provides service in that zip code. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Help is just text away. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. I bought a sim and plan from them at Walmart for $35. So even if you wanted to keep your phone number it's impossible until THEY update their system. I have been a customer for about 7 years (with 4 phones/lines) in my household. There's no kind of help or communication to help at ALL. WebStraight Talk, Inc. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. They outsource all of their work to Philippines who do not know the basics of the English language. Lets get it Straight. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. The data is non existent no matter if it is the beginning or end of your service date. Concerns about data usage are often reported by users. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Receive your unlock code via email. Have an issue or a question search the site, Need help? The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. I gave him my code as I have done in the past. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. I had straight talk for years. Credit card and Account required for enrollment. The next step is to activate your device and redeem your plan. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Press 1, then 5, then press # three times. I was charged the full amount and then the next day lost phone and text service. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. We also highlighted some reasons you might want to cancel your Straight Talk services. Straight Talk does not own their own cellular towers. In total, Straight Talk has 4 phone numbers. He said he was sorry but not allowed to once the ticket said it was denied. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Imagine not being able to call the police? Your phone should be active within minutes; however the activation process may take up to one hour. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. WebCustomer Service Chat Access Reward Information Download it now! It's a scam. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Thanks SO much! I am very angry. We then hung up. We though we'd save money with Straight Talk. Wondering if a report is missing? Straight Talk is a reliable alternative to major cellphone providers. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. > Change Credit Card or Checking Account. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Tried porting it back to my old carrier and the number is GONE! PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. I am very angry. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Straight Talk is also branded as Tracfone and offers prepaid phone service. I ordered a Samsung Galaxy S10 from their website. At this point youve probably tried calling Straight Talk Wirelesss customer service. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. When I got home to do the setup it said I had no service at my address. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. I told them I would like a refund. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. Great help!!! We've created these shortcuts and apps to try to help customers like you (and ourselves!) The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Anyone can write a Trustpilot review. So we created a free concierge service you can call at the phone number below. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Our content is intended to be used for general information purposes only. Privacy policy [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Simply let him/her know that youd like to cancel your Straight Talk service. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. So I'm out money with no phone or service and thus far no solution offered. No customer service at all. No international roaming allowed. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. WebChat with one of our agents live. WebSearch Newegg.com for iphone 6s plus straight talk. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. That person took my address, email address, and phone number. 2023 Trustpilot, Inc. All rights reserved. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. The phone is not within the Straight Talk Service Area Map . We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. You have until DATE to complete the activation or you will lose your spot. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. I never was able to get one. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. Yes, you may change your Straight Talk phone number. The NEW $55 Plan will now provide Unlimited High-Speed Data. PLEASE if you want good service or a good phone plan look ANYWHERE else. They wanted me to buy another cheap phone to keep my number. Concluding that she was psychotic, I asked to speak to a supervisor. At Straight Talk, you can buy phones compatible with AT&T's LTE network. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Very frustrating since Im having to borrow someones phone. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. She switched me over and I told the next person what happened. F this company. Straight Talk: Call 1-877-430-2355. The latest review Sales/Customer Service was posted on Feb 21, 2023. There is nothing like a good deal. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. 2023 TRACFONE. After installing it in my phone it said SOS for the cell signal. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Corporate Advocacy Program: How to repair your business reputation. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. WebStraight Talk Home Internet service available in select areas. You will need to perform a separate checkout for the items in your cart. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. In short, the two companies are not related. MOBILE WEBSITES: Access the mobile web site version of your choice. No one knows how to help or even cares. They lease service from AT&T, Verizon, T-Mobile or Sprint. After converting to the Verizon sim, my line has shown "inactive" for weeks. This company is a total scam. You have quick access to the information you need from the fly out Menu on the top left. Switch "Screen Timeout" to the lowest setting. I would leave 0 stars if I could. A couple hours later my phone lost service. Claim your profile to access Trustpilots free business tools and connect with customers. You will need to perform a separate checkout for the items in your cart. Now Im sitting here on hold again for over 20 min now. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. They are a SCAM!! You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. This is one of the worst experiences I've ever had with any company. But I stayed on there three hours trying to get a phone for my husband. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. How do I cancel my Straight Talk service? How Do I Check If There's Straight Talk Coverage in My Area? Please visit our 611611 Page. WebClick on the option See Balance/Service Date. Check your balance, refill or manage plans and phones with our 611611 text feature. Pre-order items cannot be combined with other purchases. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Nobody can help me. All rights reserved. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. It's the most convenient way to manage your service. Your new Straight Talk will be ready to complete activation when your old phone stops working. They asked if they could call me on a different number to troubleshoot. The worst phone service ever!!!! Calling customer support is useless. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. We value your privacy. Posted by nepaguy001. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. WebStraight Talk, Inc. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? People do change cards. I had straight talk for years. ConsumerAffairs is not a government agency. Current items cannot be combined with other purchases. Subject to our Reasonable Use Policy and Terms of Service. Listings for companies similar to Straight Talk: Customer service is awful. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. I have questions that Wal-Mart can not answer. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. They are terrible! Available online only. I even went bought a new Sim card. A month equals 30 days. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. I am not alone in this and their Facebook page is full of similar issues. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Hiding negative complaints is only a Band-Aid. Called customer service and she did not help me at all. The first rep. this morning said he'd call me back on my cell right off. We've created these shortcuts and apps to try to help customers like you (and ourselves!) This company and the people who work here are so horrible. Its Free to Join! I have been without service since 1/02/23. Message and data rates may apply.