Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? If the gills are not moving, the fish is no longer moving and might be dead. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Stay up to date on New Arrivals, email exclusives & more. Must ship Standard Ground within the 48 contiguous U.S. only. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. If a keycode has already been activated on your order, the keycode box will state "promo entered". You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. Shop. There is no provision for selling your betta fish at Petco even if you bought it from them. Shop. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. We remind all our customers of our Air Rifle Policy, which remains in effect. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. For this information, you may have to find out from your nearest Petco store locally. 601 S Grady Way Ste M, Renton, WA 98057-3229. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Sometimes when you buy a pet from PetSmart, things just dont work out. (425) 226-3215. Shop. Registration requires that you go through the registration process and choose a password. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. We must be notified within two days of the orders arrival to insure proper handling of your claim. Hope you can find this article on Petsmart return policy fish helpful. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. Reptile Reptile Lighting options for your terrarium or habitat. Pet Supplies Plus has everything that a pet parent will ever need! Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. We now continue operating our original flagship location,located in Renton WA just south of Seattle . We are unable to accept returns on clearance items. We strive at this location to be the very best all around pet store in the Seattle metro area. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Awesome Local pet and fish store. If the fish is dead, the store disposes of it off. Due to varying international restrictions, Sierra cannot ship food i.e. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. Share. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Amazing Love The Birds and Baby Water Dragon. Yes, Petsmart accepts returns for all kinds of fish that it sells. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. Small Animals and Fury friends for any lifestyle and level of care. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. If you think your fish may be dead, check for some of these signs. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. All returns must be in the original manufacturer box. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. NEW STORE HOURS: Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Most people buy a fish with big plans for it. Submit your email to receive the latest stories and expert advice Requests for item exchange using the traditional method will be subject to availability. Your email address will not be published. But of course, with certain terms and conditions. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. We strive at this location to be the very best all around pet store in the Seattle metro area. When you bring a fish home from a pet store, you dont bring it with an intention to return. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. If an "almost gone" label appears next to an item, the sell-out risk is very high. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. We will have a wide variety of dogs available, young and old, small and large! Please call 1-888-THAT-PET if you have any more questions! Find something for your pocket pet to chew on like toys, treats, and sticks. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. They may even be able to print off a copy of the receipt. Yes, they do. Have a good and lengthy life with your pet! Which Item Should You Bring With When Swapping A Fish? Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Shipping restrictions prevent us from selling fuel and/or flammables online. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Enjoy an aquarium without lifting a finger. We carry the best bird foods, supplies, and cages for your feathered friend. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. At the store, the employees may ask you for a sample of the fish tank water. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. Small pets like Gerbils, Rodents,and varieties. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Out of the 2-week return duration? Shop all our bird products here. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. May 21 @ 11:00 am - 3:00 pm. The store, however, only allows a return for freshwater fish purchased in-store. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Shop now for the best reptile products. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Required fields are marked *. 5025 Campstool Rd Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. It will also give them a chance to look at it and decide what caused its death. (10 Reasons), Why Is McDonalds So Expensive? Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. You cant sell betta fish, or any other fish for that matter, to Petsmart. 804 were here. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Sierra Fish & Pets Profile and History . The item and original display package must both be in new condition. You can only return your sick, dead and unwanted fish and get refunded for that. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Item was purchased within 60 days of return. If your fish doesnt work out for some reason, you might not want to keep it. Hence, they ask for purchase receipts. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. We strive at this location to be the very best all around pet store in the Seattle metro area. Any item not meeting the condition standards of this policy will be returned at the customers expense. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Reptile Lighting options for your terrarium or habitat. Sierra Fish & Pets | Renton WA Get the cat items you need to keep you feline happy. Yes, you can. View all return instructions. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. There are 3 amazing stores that lets you return the fish you bought from them! Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. As far north as Everett, as far south as Tacoma, call us for information on any type of aquarium servicing. Shop for your canine companion here. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Our policy is to break even on shipping and handling charges. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Clear . We are unable to accept returns on clearance items. 0 Items in cart. In some cases, they may be able to see signs of illness or disease. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. Sierra Fish & Pets was originally opened in 1972 under the previous name . This credit is redeemable online or in store at any Sierra location. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). (2023 Updated). Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Get any bird the correct bird foods or treat stick. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. All of our made for a major retailer/brand items offer significant savings off their original retail price. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. They can also get sick when they come in contact with other fish that are kept in the same tank as them. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. Check out our selection of lighting and decor that can change to look of any aquarium. There have been few complaints about some stores not accepting returns. View all return instructions. Pleasing customers and pampering pets since 1972. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. The fish that we keep in our tanks are little members of the family. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. 3. If the fish is dead, you can exchange it for a live fish. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. They also make the return easier by initiating a refund or exchange, according to your preference. However, some stores may not accept dead fish in certain locations. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. They only allow returns for those fish purchased from them. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. How Much Does It Cost To Put A Dog To Sleep At PetSmart? Keycode expiration dates can be found in the disclaimer section of each and every email. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. The company strictly bans mailing them back dead fish. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. While this is clearly stated in the return policy, it may come down to each store. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. We understand that there are some exceptions. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. You can return any unwanted fish to PetSmart. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. This will help them figure out which other fish may be a better fit for your tank or your preferences. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. Years in Business: 50. Business Started: 4/1/1972. C.O.D. Shop. Find a Store. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. You can only return it, and the refund will be processed after approving the request. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? Check with your nearest store via the contact details for confirmation. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). We strive to be the very best all around pet store in the Seattle and South King County . We welcome you and youre pets to our family. Come check out our great selection of these and other bird supplies to optimize the birds health. Keep on reading to find out! For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. (His Real Height). PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. Naturalize your Freshwater tank with Live Plants. Faqs from Sierra: Celebrating 30 Years Of Exploring. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. These items cannot be returned to Petco stores. No, Petsmart does not accept the return for fish bought from other stores. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. It is usually found at the bottom of our emails under the disclaimer. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Must ship Standard Ground within the 48 contiguous U.S. only. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Although fish are small, they can hold a big place in the heart of their owners. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. And the prices you got to be kitten me!! (Updated 2023), Why Are Diamonds So Expensive? You must have a receipt for the fish, and you must return it to the same store where you purchased it. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Small Animals and Fury friends for any and all level of care. Keycodes can only be used during the timeframe specified in the email. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm.