Related article: Fake-mails Troubling Credit Union Customers. A mix of clouds and sun. } Earn up to 10,000 points per night on hotel stays. The Return of the Museum Ball, Photos: Huntington wins sectional championship, Photos: WV State High School Wrestling Tournament, Friday, Photos: Cabell Midland vs. Spring Valley, boys basketball, Photos: Wayne advances to state tournament with 53-27 win over Winfield, Photos: Boys basketball sectional final, Fairland vs. Nelsonville-York, Photos: America's Best Restaurants visits Savannah's Bistro, Photos: Guyandotte Neighborhood Association packages PPE for first responders, Photos: Neurodiversity Alliance kick-off at Marshall University, Photos: Burlington Black History Bus Tour, Tweets from https://twitter.com/heralddispatch/lists/hd-news-4. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } Annual Reports Integrated Citizenship Reports Proxy Statements July 24,2021 & still got no response. I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email. 10:36 AM Use the 'Report' link on padding-left: 30px; } text-decoration:underline; height: 6px; display: inline-block; right: 25px; The email may be asking you to take a survey about your recent flight, alerting you to a flight change or asking you to download your recent ticket purchase. The link included with the email was dangerous and should never be clicked. racist or sexually-oriented language. #KPNSM3) was cancelled (non- weather related). color: #636363; .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { content: "(Temporarily suspended. Required fields are marked *. If you have a Southwest points issue for something other than the Southwest shopping portal perhaps booking a hotel room through Southwests web site or renting a car through Southwest go to the main Southwest website at Southwest.com and select Contact Us at the bottom left. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Im sorry youre having trouble! 2023 Southwest Airlines Co. All Rights Reserved. We won't share it with anyone else. } width:556px !important; We are committed to doing well, by doing good. The first one, the texh support, is, Let's look at what ChatGPT is, the most notorious ChatGPT scams, the pros and cons, Here is a powerful guide on how to efficiently block every harmful website on the, How To Be Notified When Your Personal Info Is Leaked Online Here is how to, Here are the most effective ways to protect yourself from phishing. /* Fare chart comparison flyby */ text-decoration: underline !important; We strongly advise against clicking any links or calling phone numbers that are mentioned in these kinds of phishing emails. display: block; So did scam e-mails target many airline carriers in 2008, asserting that the latter charged the credit card of the recipient in purchases of flight tickets. } content: "(That money is all yours. Scammers hide malware in these email links or attachments. Many companies send them out. Please advise how I get the miles transferred to my account. The Better Business Bureau chapter serving Canton Region and Greater West Virginia offers tips and advice for consumers to avoid fraudulent practices. Go to Travel Gal, AwardWallet and CardRatings may receive a commission from card issuers. Can I ever be removed involuntarily from the mailing list? Click Today's Obituaries to view all of the listings. If any readers did click a link in the Southwest Airlines scam email or any other sort of phishing message, we recommend changing your email password and enabling two-factor authentication. The Scam Email. Submit a request with any information you have such as the URL of the website through: https://support.dewalt.com/hc/en-us/requests/new Luv Voucher Email 01-20-2021 09:44 AM Glads77 New Arrival I called to have some travel funds extended in November 2020 because they were expiring. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Visit. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { report southwest airlines phishing email. width: 1px; } 1-800-425-8089 (En espaol), Calling from Mexico Check out our previous reports! [data-class="swa-g-screen-reader-only"] { At some airports a bag tag will print out,you can affix it to your bag, and then drop the bag off with an agent. At other airports, you will be directed to talk to an agent to drop your bags. In either case, have your ID ready for all passengers in your party. If an email says it is from Amazon, but the return address says Lucydiamond@ftxvp45 I know that is not Amazon. Southwest Airlines Co. All Rights Reserved. Whenever possible, use the customer service information that was provided to you when you made your purchase, rather than searching online. The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100 on the risk scale, which indicated that it was very risky. The scan also confirmed it was a phishing link. Share with Us. right: 25px; text-decoration: none !important; } Meanwhile, the body of the email claimed, "You've received an [sic] Southwest Airline reward.". border: 0; 0-800-012-1916 The email address in the message showed, [emailprotected] via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. Admins can enable the Report Message add-in for the organization, and individual users can install it for themselves. So easy! #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} I spent three years caregiving for my mother before she passed in 2016. The scan also confirmed it was a phishing link. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { } Now, I am told by Customer Relations Reps Vi and Leader Taylor that my miles have been canceled because I did not use them quick enough. position: absolute; accept email correspondence from Customers. } If your email address is not on the mailing list, subscribe to the mailing list again. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Select My Account, then Profile, then Communications. On June 18, 2021 I was given Case #24992291 when I explained that my husband passed away & I requested a refund of his non-refundable fare. Your email address will not be published. Our Southwest Airlines One Report is a great resource for our current environmental, social, and governance (ESG) reporting and storytelling. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { June 14, 2022. } Without any doubt, the e-mail is a scam, while having the least close similarity with a few other craftier ones which float across social-networking websites or through e-mail, nowadays. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form below. If readers are suspicious that an email or text message is part of a phishing scam, simply close out of the message and contact the company that was referenced by reaching out through an official phone number, email address, live chat, or support website. Feb 28 2011 05:01 PM . Yes. Threats of harming another According to the Better Business Bureau, this summer has seen an increase in phishing emails that appear to come from airlines such as American Airlines, Delta Air Lines and Southwest Airlines. 1-855-202-3403 I had to pay the $100 fee to have them extended and they said it could take up to 30 days for me to receive the now converted Luv Voucher. Lying to the recipient, the message tells that he's a winner of 2 free flight tickets from Southwest Airlines. } border: 0; html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { left: 278px !important; It is best to speak with a desk agent at the airport or check your ticket or app for the airline's real contact information. You're trying to make a change for just one Passenger on your reservation You're getting an error online More phone numbers Before & during your trip After your trip Email us When should I email? Here are the best ways to spot a scam this year. color:#111B40; Of course, this is really just another scam link. Low around 35F. font-style: normal; If any readers did click a link in the Southwest Airlines scam email or any other sort of phishing message, we recommend changing your email password and enabling two-factor authentication. div.footer div.flex-placement a:hover { font-style: normal; Ignore and go ahead with your day. 3. color: #636363; } 1 Love } font-style: normal; bottom: 200px; } n Hover on links to see their destination. The link included with the email was dangerous and should never be clicked. Learn more about refunds html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { There are lots of ways to subscribe to our email: Click the unsubscribe link at the bottom of an email or log in to your account on Southwest.com. External site which may or may not meet accessibility guidelines. Contact us at SWACitizenship@wnco.com, Indicates external site which may or may not meet accessibility guidelines, 2022 Any error message? Required fields are marked *. /* Air CheckIn Banner Button Fix */ So, how does the Southwest Airlines scam work? We are not Southwest, just a website who offers tips on flying Southwest :). What should I do if I am not receiving email? What should I do if my email address changes? They should be able to provide advice on next steps to take in order to secure your accounts. /* Air CheckIn Banner Button Fix */ If you continue to use this site we will assume that you are OK with this policy. Click on Wanna receive email from us? Generic Email Greeting: Many phishing emails begin with something generic like "Dear User" or "Dear Customer". .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Special luggage FAQ Our Southwest Airlines One Report is a great resource for our current environmental, social, and governance (ESG) reporting and storytelling. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. 2023 width: 273px; We will unsubscribe you if this happens frequently. display: block; How do I unsubscribe from the mailing list? (opens popup). The subject line read, RE: __Link, Congrats! Aside from the grammar mistakes and casual writing, this fake Southwest giveaway asks people to access a third-party website with nothing to do with the airline. The Scam Email The email address in the message showed, "support@1785962.qaiecg5.com via. If you've gotten a phony airline email (whether you lost money or not), help others avoid the same pitfall by filing a scam report at BBB.org/ScamTracker. 2019
} You can find our terminal locations on theairportinformation page. Get started here. We plugged the link into the malicious URL scanner on ipqualityscore.com. Join my Families Fly Free program to learn my simple process so you can start making more priceless travel memories before your kids leave home. Floor 12 Suite 1202. Indeed, cyber-criminals routinely dispatch fake e-mails, which themed with current stories, deceive recipients so they would inadvertently click a given web-link or view an attachment. For example, instead of southwest.com, which is the official website for Southwest Airlines, scammers might pretend to be the company's support team by registering a fake website such as southwest-rewards-support.com, for example. Copyright 2023 Families Fly Free by Go to Travel Gal. It may take up to 10 business days to process your request. You can also officially report the scammers to Facebook and the Federal Trade Commission using the link below: Remember to allow 15 days for the points to post before you contact Southwest Airlines. width:556px !important The email looks so real! html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } )"; We strongly advise to never click links in phishing emails. Red Flag Scammers | We provide our readers with up-to-date worldwide scam and fraud news. Phishing emails look like alerts from airlines Aug 20, 2019 The Tri-State's TRUSTED news source. However, the Southwest Airlines giveaway on Facebook is not real and is not coming from the company. See if the website is legit with our validator: I can tell a scam by looking at the return address. Is this a Phishing or SCAM? width: 273px; RR: 20253625302 Now look at the bottom of the image for the word "options". This was not a legitimate message from the company. left: 278px !important; AT&T iPad Scam We have a proud history of creating an integrated corporate citizenship report.