Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. No repairman I have contacted will touch it. We have had two technicians out, one put freeon in but it seems to run all the time. Would like to know what if anything is being done about this??? The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. Repair man to come in 10 days. It is now doing it again for the 5th time and I do not want to pay for another service call. It is the compressor. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. This piece of crap refrigerator in total cost 775.00 a year to own. I worked fine until Sept of 2022 when it stopped cooling. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. I always bought appliances from Sears and even worked at one location as one point. But he didn't bother to check anything - same "not cooling" is happening. She couldn't afford the extended warranty so she didn't buy it. Aug 31, 2016 has just failed to cool on July 9th, 2019. Did my time to file a claim expire? Purchased a Kenmore Elite 72483 refrigerator in October 2015. I don't have this kind of money to spend a a repair. by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. Good, Lord, people run! Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. I said yes you said that last week. The least efficient appliances consume 115% more than the common. There are plenty of other folks who could use to be in on it from what I have read. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. The Sears repair man did not show up until around 6pm. I purchased it on July 4 of 2018 and it just stopped working two days ago. The water has ruined my floor wood cabinet molding.Food does not freeze properly. This has had me so worried and sick to think how low Sears has got. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. I had a repair tech come out and tell me it is the compressor. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. Unbelievable. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. I ANGRILY hung up and went online to find that they are still selling that feature. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. old. It covered everything. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. Sears will not because they know that LG knows there is a defect in the compressor. Can't seem to find how to get parts or service. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.74023411. And freezer food is thawing fast what a piece of GARBAGE. Took 3 repair calls to fix no parts untrained tech. i went to LG's FB site and posted about my failed Kenmore Elite fridge. Our top picks. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. The first is model# 596.72003016. This is not even 5 years for this unit. We've had frosting problems and ice maker problems. So now how do we file for the lawsuit. what is the 33 for? Seemed he had no idea what he was saying or doing. Well this lady has learned a valuable lesson. Have to stay in all day. That warranty will cost us $600.00 a year. same problem. car will still probably make the trip, only use $10 in gas . Sears wants to charge me over $300 to fix this problem. Was given the date for Sears to come look at it of January 4, 2023. Single Ice Maker. This will turn off the refrigerator's controls. We are now dealing with another refrigerator full of spoiled food! Your Kenmore 795 is made by LG, there have been many problems with the compressors failing, in fact there is a class action . Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. He said $1200 to repair it. I want a new one as well. The compressor is not running. After reading everything I can find on internet, I think Im screwed! I purchased the 3 year extended warranty with Sears. I live in a rural area so distance would probably increase the uncovered labor charges! I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Compressor number TCA38151706? Arrived on 9-8-21. Ringing endorsement for buying a LG fridge aint it? They advised me that this is a known issue and it is the compressor. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. He said that's just the way they sound. Friday, November 5th was the first available date. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. I have a Kenmore Elite Refrigerator model# 25344733102. I have a Kenmore Elite LG refrigerator. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes How annoying for a $3000 refrigerator! My daughter bought a Bottom Freezer Refrigerator 12/2017. I purchased a Kenmore Elite (79575043610) when I built my house. By the next day, the freezer was thawing and the fridge was no longer cold. I have thrown more food away in the past year, limping this thing along. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. We have been living out of a cooler for more than two weeks. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . Model #795.71314.313. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. Of course, the food all thawed and spoiled. Height: 66 in Width: 33 in Depth: 32 in. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? Calls to the customer service number now do not result in any way to speak to a live human being. Bought a Kenmore elite in two months and it would cost me$800 to fix it. I bought a Kenmore Elite refrigerator. I will have over $4000 in refrigerators in two years. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Sears / Kenmore Elite Refrigerator . Who knew you should research lawsuits before purchasing a refrigerator!!! Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. condenser and compressor. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. repair company is saying that even that may not fix the unit as it may need a compressor. Something needs to be done. The ice maker stopped working, froze up. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). Repair man says its going to be $1000+ to repair and warranty will not cover the costs. Wrong color than advertised, and won't keep ice-cream cold. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. BUT ON SALE FOR $500. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. I have call several times. Step 3: Install the New Compressor. How can I get in on this lawsuit. I was told there is a new condenser for this but unfortunately only good for about 8 months. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. Thank God we have a home warranty! It will take a week for tech to look at the compressor. I bought it in 2017. Refrigerator delivered, as a replacement for same model, on 5/23/15. Neither company will stand behind there product. I will NOT put more money into this faulty unit. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Good grief. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. After leaving the refrigerator compressor did not reach the point of cooling or freezing. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Our fridge was no longer cooling on October 22. I need to prove this is a larger issue then just me! Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. It just stopped cooling. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. LG support would not help even though my warranty is good for 10 years. Removed back panel and verified compressor is an LG FLB075LANA. Serial # 709kr00501. Leaking Freon. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. New Unit now not working! To repair will be over 1200. I am not done yet I want the thing repaired for free my money back. DO NOT PURCHASE this refrigerator. 36mo to pay off. It started making noises off and on, getting more frequent. Actually the main issue is the lack of customer service / help from LG and A&E. He said LG has come out with a new linear compressor that should last longer but it is made in China. Model # 795.72043.110. The first two said that serious and Kenmore should just take this one back and replace it with a new one. The compressor went bad. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. When you call Sears they just put you on hold. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. In the past every appliance, tools came from Sears. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. We bought an LG french door and 6/7/19 the compressor went out. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Without a refrigerator for a month???? My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. Purchased a Kenmore Elite 3 Door 9/14/17. According to Sears the compressor is still under the manufactures warranty. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! I have not owned an LG before and I will not own another one in the future. We lost all of our food! We put a thermometer in the fridge and freezer. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Right out of the box the microwave was broken. Help me,please. My hubby was able to fix and it worked for another year. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. No longer under warranty. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. Wow, I am distraught. We spent $2800 for an LG fridge. To repair is $1000 even though Sears only warrants the compressor. That would be LG. Still may 9th. The freezer seemed to not be cooling very well. Can't get an appointment for 3 weeks. 1. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! Ill never buy another Kenmore or LG product. Compressor Died after 5 years of use. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Now, unplug the refrigerator's plug from the wall outlet. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. 99. . Cannot reach Sears or the manufacturer. Long story short I'll probably end up purchasing somewhere different. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Not to mention tech said it would be over a month before they could come back to replace it. Also, he informed me that the condenser was emitting a lot of heat. Performed tests on the PCB and all good, Found issue with compressor. I am living on social security and have very little extra money to cover these repairs to my refrigerator. Talked to 5 different repair men. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. We, like many, many others have a failed LG French Door refrigerator after just 17 months. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. facebook; twitter; Liked Your Experience? I paid for a sears service person to come and assess the issue. I called Sears, paid the $90 to have repair tech come out. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. They cannot give you a set time. The part arrived but I had to wait few days before it would be installed. Model 795.7133.410. Step 5: Add Refrigerant. My complaints is the same as the rest 2 weeks for a repair, then. He was retired and had just found out he had a terminal illness. L G will not recall. Upset & Disgusted!! 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. He mentioned these go bad all the time. I purchased this new in October 2017. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. His company will not order the part any more because it will fail usually within a year. An Ice Maker that does not shut itself off in time, resulting in over-flow ice cubes being knocked down, either behind the freezer drawer, or onto the floor; The display on the door going dark and therefore . Kenmore elite refrigerators model number 795. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. So far 2 compressors, the condenser and dryer and freon have all been replaced. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Bought and installed new from Sears in 5/17. My number is 795.71053012. I have notified LG and called every repair person with about 50 miles. He did see notes regarding the seriousness of my situation. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Compressor should not fail after four years of basic household use. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Beautiful. Model # 795.72043.110. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. Gave Model and Serial number. They make em pretty and fancy looking like the high ticket appliances, but they are junk. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. Call Sears they want money and get in a monthly paying program to get service contract. Description. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Four years later, in July 2021, it completely quit cooling. Thanks Debra Sapp. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Refrigerator Kenmore 795.7203 Series Use & Care Manual. Do not by any Kenmore appliances as they are cheap junk now. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Every part was replaced, Twice, if not more. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. Refrigerator stopped working (cooling and freezing) April 15, 2020. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. 1 cubic feet capacity, respectively. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. Somebody should be held accountable as many people have said. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Meantime we are living out of a camping cooler and replacing the ice every day. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! going to cost you $20 in fuel. Repairman told her it was compressor and said to throw it in the garbage. We went ahead and confirmed that date. Had a repair 2 years later and now, August 2021 the compressor is done. numbers located on the data plate inside the fresh food section of the refrigerator door: Kenmore Elite Trio . Vicksburg Junction, Arizona. Sold as the top of the line Kenmore fridge for $3000. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. I have always had GE Products. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. Compress and Board bad and air filter is difficult to replace. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Had it four year now having that problem. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! Bought a L.G fridge freezer in November 2016. Have not seen this # in previous recall notices. Elite Fridge, Oven, Microwave and Dishwasher. I will be waiting on your response. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. He informed me the compressor needed to be replaced at a total cost of $850.00. Ice Drop Refrigerator Water Filter Compatible with Kenmore 9083 09083 469083 469020 . In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! I would be out $1100 for repair. Had a repairman out on Memorial Day and he new it was the compressor. Defect Diagnosis Function. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Our fridge went out 1 year 5 months after we bought it. Apparently this is a fridge built by LG for Kenmore. Sears products and LG as gone down hill. For a new refrigerator every year, someone has to take responsibility!!!!! He suggested that I do not buy the LG and Samsung refrigerators and I agreed. ft. The fix may be as simple as replacing the light bulb in the refrigerator. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . They gave us several repair companies that are authorized to make the repairs. I want a new refrigerator, from all comments it seems that the problems have only begun. We called a repair person and they didn't know what to do because it was intermittent. Checked consumer reports as well. This is how we found out that the fridge quit working. It will not hold a charge of freon. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. Needless to say all the food was lost. Then ice maker went out a month later. Model 795.74025.411. It has a tube heater, but you can't get to it. Plugger Refrig in thinking it would start working. It replaced a "cheap" fridge that was still working 10 years after we bought it. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! To the point where they don't believe anything I say. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Most have 5 or 10-year warranty, but not my model #795.7249.11. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. $1200.00 was original estimate. They told us it was just the ventsto wait 48 hours. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. It is not even 2 years!!! Please advise me on next steps. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. I am interested in any information on a class action suit regarding this particular product. Compressor has failed in August of 2022. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. ft. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. I was in tears. Good thing Sears is in bankruptcy, as I will never buy another Sears product. My frig model is LFXS30766/86. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. One even went so far as to say they wouldnt touch it with a 10 foot pole! Kenmore elite refrigerator model 795 recall. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Compressor should not quit working after 5 years. Sears tech just came out - I could literally copy and paste the response made by martin polland.