This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are looking forward to welcome you soon. We will most certainly be back. At Gran Meli Palacio de Isora we welcome guests of all ages with our exclusive adults-only service at RedLevel or RedLevel for Families. Spent relaxing days by the adult pool. Backed by Mount Teide and fronted by the Atlantic Ocean. Conveniently located restaurants include Tres Raices, Casa Mon, and El Rincon de la Barriga. City view. We visited for our Silver Wedding Anniversary. Cant wait to go back. Free until 48 hours before arrival, applying 1 night penalty charge if cancelled less than 48 hours before arrival or in case of no-show. Please check you have entered your email address correctly. This Guia de Isora resort provides complimentary wireless Internet access. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Please note that the payable Baby Club is for children ages 8 months to 5 years. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. The food is exceptional with so much choice. If you're a budding golfer, Golf del Sur is . ##. A jewel of a resort just four hours from the UK. Dear Mrs. GrahamandJulieessex: First of all we would like to thank you for taking the time to share your opinion about your stay in Hotel Gran Melia Palacio de Isora on Tripadvisor and thank you so much for selecting our hotel for your vacations. RedLevel at Gran Melia Palacio de Isora (adults only from 16 years of age) is part of the main resort Gran Melia Palacio de Isora, RedLevel clients do have access to all the facilities . Fees and deposits are subject to change and might not include tax. We truly consider all your comments and of course, we hope to welcome you back to your home in Tenerife. It is essential to present the reservation confirmation email at the hotel reception at the time of check-in. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Waiters and waitresses taking orders with no service charge. Please check you have entered your email address correctly before continuing. The food was delicious and grand, and so much choice and options, 6 high end restaurants to choose from for evening dining, and the buffet for breakfast was excellent. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne,First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife.We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Claim your listing for free to respond to reviews, update your profile and much more. Best regards, Manuel Barrios Guest Experience Manager, Paradise: live music, great food, amazing staff, A jewel of a resort just four hours from the UK. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. , High-speed internet access And its great to know that when you book a package holiday (including a flight) through On the Beach, every part is financially protected by the ATOL scheme. More, 5-star beachfront resort near Los Gigantes Marina. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great. They booked tables when they wanted and got rooms where they specified. A few more places have opened in town but with full inclusive it is best for people who mainly stay in. Room / Night. Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. 2 gripes are fold out bed was horribly uncomfortable . Taxes and fees that are shown are estimates only. Prepare to be treated like royalty with a butler service, pool concierge, Spa by Clarins and Wellness Centre, access to the RedLevel Lounge, and many . These rates include onsite meals and beverages, and may include taxes and gratuities. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. We are looking forward to welcome you soon. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Guests must contact this property in advance to reserve cribs/infant beds. All with fabulous wine. Available in all rooms: Ive never heard so much live music played so beautifully- a jazz saxophonist at sun up, a classical guitarist or violinist at sun down! It would be a pleasure to welcome you again to our resort. Kind regards, I have just returned from spending 7 nights at the Gran Melia - Tenerife resort (having booked through Thomson - Sensatori). For flights we act as your agent in processing your booking with the airline; we are not the airlines agent. Guests under 16 years old are not allowed in the spa. Had a sea view room. Claim your listing for free to respond to reviews, update your profile and much more. There are 7 onsite restaurants, offering options like international cuisine, a poolside location, and garden views. We remain at your entire disposal. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Free parking is not available at this resort. Conveniently located restaurants include Tres Raices, Casa Mon, and El Rincon de la Barriga. Does Gran Melia Palacio de Isora have airport transportation? Is parking available at Gran Melia Palacio de Isora? Kind regards, Manuel Barrios, Guest Experience Manager. Flights; Destinations. This property has signed the UNESCO Sustainable Travel Pledge. Book Gran Melia Palacio de Isora, Alcala on Tripadvisor: See 12,436 traveller reviews, 9,139 photos, and cheap rates for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Tripadvisor performs checks on reviews. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. Dear guest Lukeppp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your family holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Discover our 8 restaurants and bars. Kind regards, Manuel Barrios Guest Experience Manager, Excellent luxurious high quality hotel, so grand and beautiful, highly recommended. 2 outdoor tennis courts and a health club are featured at the resort. Simplicity" Package . Shower and bathtub. I would like to thank you in the name of all the staff for your feedback; it helps us to know that our decisions are in the good way. Rooms open to furnished balconies or patios. The exchange cleaning for 20 euro credit worked well, cleaned every other day and i had a cocktail a day(i dont do wine). Benefit from the exclusive advantages of each hotel by booking on www.melia.com. We are glad to read that our exclusive facilities and our staffs dedication to a service of excellence, were to your liking, providing you with a memorable holiday.It would be a pleasure to welcome you again to our resort.Kind regards form Tenerife,Manuel BarriosGuest Experience Manager. 011 34 910 75 38 01. There are 7 restaurants including Mediterranean, Italian, Japanese and international buffet with show-cooking. Gran Melia Palacio de Isora: So nearly a wonderful experience - Read 12,434 reviews, view 8,521 photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor The location was great we really enjoyed walking out along the coast path, the beach bar wasnt included with the all inclusive which was a little bizarre, My only one suggestion for improvement would be please could you have childrens plates and cutlery in the restaurants as it was harder with adult sized ones. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. Some rates at Gran Melia Palacio de Isora are all-inclusive. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching . Staff are incredibly hard working, professional and helpful. more. Ranked #2 of 3 hotels in Guia de Isora and rated 4.5 of 5 at Tripadvisor. Arrived Sunday for 10 days all inclusive. We are looking forward to welcoming you again soon for another amazing stay with us. 12,387 reviews. The rooms are a good size; modern and clean. This is the version of our website addressed to speakers of English in the United States. We are pleased to know that again, you have enjoyed our facilities and service. We are looking forward to welcome you in a near future and we remain at your complete disposal. Yes, dry cleaning and laundry service are offered to guests. We are looking forward to welcome you in a near future and we remain at your complete disposal. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Gran Melia Palacio de Isora. Excellent service. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meli Palacio de Isora to provide guests with endless magical and unforgetable moments. Room types may vary. Located on the south west coast of Tenerife, the hotel is opposite La Gomera island, across the road from the volcanic sands of Playa de Alcala. We are looking forward to welcoming you again soon for another amazing stay with us. We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. Fab hotel, outstanding staff, yummy food. Have seen on tripadvisor it is hard to book restaurants. Gran Melia Palacio de Isora, Alcala: See 12,428 traveller reviews, 9,120 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. We are really glad to hear your comments about the impression of our hotel staff; we do our best to ensure the best service. Our son had a fab time there and felt very safe leaving him and he made some nice friends too, he got to interact with other children and we had some free time to chill out by the pool. We wanted 1 week of luxury without having to leave the hotel. The following offers and promotions can only be applied to bookings made exclusively through www.melia.com or our Call Centre. I opted for the full board choice. So accommodating for families with young children. Yes, paid private parking on-site is available to guests. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. The reception looked awesome, if not a little intimidating on just how nice. Activities were there everyday tried the pilates, yoga and paddleboarding. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. The service from everyone I dealt with was exceptional, which was perfect when I left my kindle at the pool and it was found and back with me in 20 mins after calling reception I personally preferred the buffet dinner to the restaurants I used but that was my decision. Reisen Wichtige Hinweise Login. I would like to start by saying that I felt inclined to write a review after reading many negative ones, because, in my opinion, they are far from the truth. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. Eco certified. Public spaces have free WiFi. We are delighted to know that you enjoyed a pleasant stay with us, since our guests satisfaction is our most important goal. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Flawless once again!!!! 30% off. And to Roberto at Nami restaurant who was amazing at accommodating us. Indulge in an oasis of peace on the coast of Tenerife and savour life's little pleasures. Breakfast-only, half-board, and full-board packages are available, and while there's no all-inclusive package, there is a drinks add-on package . The service on the sunbed has a cost of 3 euros from the third order, which it is specified at the brochure.Our main aim is our guests hapiness so we woulbe be more than happy to assist you with anything you need during your stay.We remain at your entire disposal.Best regards,Manuel BarriosGuest Experience Manager. Best greetings, Need to sort out foldout bed, tlc on pirate pool but other than that great, Third visit and we really enjoyed it. From Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. Open daily. Wedding at the Gran Melia Palacio de Isora, Tenerife, Spain are made cheaper with us. It is the staff and the music that make this hotel so magical. I think we will try for the red level next time see what thats like.. Dear guest Dan McGoverne, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife. For more details, please contact the property using the information on the booking confirmation. Are any cleaning services offered at Gran Melia Palacio de Isora? - See 12,437 traveler reviews, 8,533 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. It was nice to see the hotel having green days where you can opt out of having your room cleaned and you can get 20 euro's added to your bill for spending elsewhere, very good idea. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. RedLevel at Gran Melia Palacio de Isora offers one exclusive RedLevel pool and the unforgettable experience of Spa by Clarins, a SPA & Health Centre.