Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Well need your site address and postcode, and an overview of what youll be using your connection for. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Discover SME solutions So you get the same service, and it could save you time too. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Connect your people and places with smart solutions tailored to your business. Maybe there's a problem with your order. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Starts with 5 or 6 numbers, followed by 6 numbers. Mobile costs may vary. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Search The Phone Book from BT to find contact details of businesses across the UK. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Popular shortcuts Order number Track a fault Report a fault I understand that any big company has large numbers of employees. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. That means there are no busy periods or dips in data service to worry about. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Terms and Conditions apply. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Adjust your speeds to align with your needs: it's internet that grows with you. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. order and you'll shortly receive an email with an order number you can use to View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. This price does not include in-life modifications, upgrades, or moves on existing services. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Broadband not working properly? We always aim for 100% target availability, but sometimes things do go wrong. Weve broken down each way you can contact BT so you can choose the best option for you. BTnet Express From 50Mbps Ideal for smaller businesses The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. You can also find the BT opening hours so you dont call when the lines are closed. You need your billing account number. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Broadband & internet BTnet If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Phone line not working properly? again. Our great-value business broadband offers fast speeds and a reliable connection. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. The BT phone number and IVR options are available in the table below. Try contacting support if you still can't track your order. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. This will involve a complete review of your complaint to make sure nothing has been missed. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. How to Contact BT Openreach? Best if you're on your mobile. Contact BT . But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. If you have a complaint about BT, there are several ways in which you can make a BT complaint. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. later the dashboard view will be restored. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Business growth needs a rock-solid infrastructure. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. BT Business App Save time, manage your account, and check your services at your fingertips Download it now and use your device to be totally on top of things: View, pay, and download your bills. It is chaired by the chief executive. In the latest release we've fixed some bugs to improve your experience using the BT Business app. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Hosting video calls. Sharing files. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Unfortunately, BT's phone system is not well designed. Its quick, easy and available 24/7. Prices ex VAT. Monday-Friday08:30 - 17:00Free from UK landlines. If you need help quickly, use the other contact options. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Mobile costs may vary. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. Its really that simple to contact BT Broadband by SMS. Dont miss our hassle-free ways to help yourself. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Get answers to all your questions here. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. If you need help quickly, use the other contact options. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Set up and alter your Direct Debits. If it's for your home account visit BT for the home. Change your UK billing address. The BT Broadband forum is filled with useful information and questions asked by other customers. Lessons BT Business Teach Us a fault or order with your fault or order references. Its consistent, reliable connectivity for your business. The developer provided this information and may update it over time. Monday - Friday. It was ten times as fast for half the price. Report a fault online to put things right. Weve updated our BT Business privacy policy. That means you get fast, reliable speeds. Our purpose is as simple as it is ambitious: we connect for good. Our insights and events hub is your go-to destination for help and advice on the future of your business. Whether you run a small or larger business, we have a BTnet solution for you. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Suitable for smaller businesses who need more than what broadband can offer. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Work faster, smarter, safer, and stay connected with your world. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Raise a general billing enquiry. Mobile costs may vary. Help and support; Contact BT; Back. Sorry, something went wrong. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. All prices exclude 20% VAT. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. You can do lots of things without picking up the phone. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Download our Service Level Agreement to find out more. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Weve got your order request and will be in touch soon to complete your order. Search The Phone Book from BT to find contact details of businesses across the UK. Search The Phone Book from BT to find contact details of businesses across the UK. Cookies used for marketing and advertising purposes. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? We have a range of ways to get in touch for new and existing customers. We only collect anonymous data. Get TalkTalk today for fast and cheap fibre broadband. Looking for help placing an order? If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. This means finding the right BT phone number can be more difficult than you first thought. Your order number will look like one of these. Fix Problems and faults Contact Chat, phone, or email Contact us about. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Maybe there's a problem with your order. View bills, set up and manage devices, check service status, speed and much more. WhatsApp us, The quickest and easiest way to contact us. By phone 0800 800154. A BTnet Leased Line not quite right for you? More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . It's a little bit too early to track your order yet. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Click on the button below to track the parent order. Search The Phone Book from BT to find contact details of businesses across the UK. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. This will connect you with a BT Broadband Specialist so you can have a text conversation with them.