post customer support representative email online interview.. 20220921 The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Or use your LinkedIn account to create and pre-fill your profile. | Learn more about Fabio Freitas, CSM's work experience, education, connections & more by visiting their . The second interview was 1h long with 2 managers, general questions again for the 1st half . As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. Youll gain an understanding of Bloomberg, our services and the role of Customer Support, and contribute by interacting with clients and working as part of a 500 strong global team within a company with a unique culture. As one of the largest datasets on the Terminal, managing Fixed Income data in an accurate and timely manner is key to service our clients. Based on 13284 salaries posted anonymously by Bloomberg L.P. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. Access our Spring 2023 calendar here. Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. verdade. Nous sommes dsols pour la gne occasionne. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Please help us protect Glassdoor by verifying that you're a Trilingual professional with vast experience on Information Technology and Processes, skilled in Negotiation, Business Planning, ITIL, Customer Relationship Management (CRM), Help Desk. Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. Like many college graduates, I came in with minimal real-world experience except . Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. As an meticulous and enthusiastic graduate of language education, An analytical mindset <br>comes naturally. You will work alongside internal departments to answer client queries and bringing them to a resolution. enviando un correo electrnico a It was used to price the first contract sold (AT&T). This is a great opportunity for graduates of finance, accounting, economics or a related discipline to begin their finance career with us. Bloomberg L.P. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Experience Positive 69% Negative 11% Neutral 19% Discover the latest happenings at Bloomberg, across our business and around the globe. Purposeful. phone, messaging, etc. Stay connected with us and be among the first to learn about new job opportunities. Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. We hire until our roles our full, so we advise you to apply as soon as youre ready. Ability to start full time role on July 24th or September 18th 2023, Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. D helpdeskoutsource inhouse . And we never stopped. Real-time data, unparalleled news and research, powerful analytics, communications tools and world-class execution capabilities. The company also encourages employees to take action. Explore our open roles across the globe here. Learn more about the application process or click below to apply. Bloomberg 3.9. Based on 13284 salaries posted anonymously by Bloomberg L.P. The first is that Bloomberg has a fascinating business model especially for those with limited prior exposure to the financial industry. Customer Support Representative employees in Rotherham, England. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. We will trust you to: Please read our full terms & conditions before applying. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. 2023 Bloomberg Finance L.P. All rights reserved. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Discover the latest happenings at Bloomberg, across our business and around the globe. We'll get in touch to let you know what the next steps are! Back Refine Clear. city, state, country. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Use your LinkedIn account to access your profile. We are responsible for managing, interpreting, and enhancing Fixed Income data. Quick apply. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. They reinforce one another. 113943. The estimated base pay is $66,404 per year. Understand the various work-flows and parameters that affect the index data. Average salary for Bloomberg L.P. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Surprising. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. Use index data knowledge to provide first-class customer service. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. scusiamo se questo pu causarti degli inconvenienti. Customer Support Representative at Bloomberg United Kingdom 430 followers 426 connections Join to view profile Bloomberg Esade Report this profile Report Report BackSubmit About Business. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Customer Support Representative in Wath upon Dearne, England: [salary]. Skip to Main Content. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Purposeful. Our alumni consists of employees who have successfully created career paths to: #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-300x169.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-768x432.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-1024x576.jpg); } }. Bloomberg is an equal opportunity employer and we value diversity at our company. We are a truly global business with a truly diverse workforce. If you continue to see this If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 62,000 USD Annually + Benefits. Estimated $112K - $142K a year. Average salary for Bloomberg L.P. You can find your account representative on your Terminal panel by pressing the Esc key. Customer Support Representative employees in Hoddesdon. Als u dit bericht blijft zien, stuur dan een e-mail The estimated additional pay is $3,207 per year. As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. Contact us, and our experts will guide you through developing your solution or build it for you. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloombergs 325,000 clients and 19,000 employees and youll never stop learning and developing your career. Search jobs. So, why does it take so long to train people to answer phone calls? With over 19,000 positions in 176 locations we offer a world of opportunities. 2023 Bloomberg Finance L.P. All rights reserved. If you are driven to learn more about how and why the financial market moves, especially in the Fixed Income space, then you're just the person we are looking for to join the team. (1:12) Whats the best piece of advice you can give to a candidate applying for BCS? Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Stay connected with us and be among the first to learn about new job opportunities. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients. Check your inbox for a link to activate this alert. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. job title, keywords. para informarnos de que tienes problemas. By harnessing the power of data, news and analytics, we help organize, understand and bring clarity to a complex world. Your recruiter will advise which scenario is applicable to you. The estimated base pay is $40,667 per year. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Bloomberg Customer Support is the right fit if you're professional, personable, intelligent and love to help people out. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Multi-asset solutions that gauge risk and turn compliance into an opportunity. Engaged Employer Overview 7.2K Reviews 482 Jobs 13K Salaries 7.5K Interviews 3.3K Benefits 82 Photos 1.6K Diversity + Add a Salary What people are saying about Bloomberg L.P. Join the conversation on Career Advice for Students 6m attends University of Central Florida The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. Global Customer Support Representative in Radcliffe: 32,713. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. You will be responsible for ensuring the timely receipt of invoices and cash collection. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. Bloomberg L.P. Salaries in Hong Kong | Glassdoor Bloomberg L.P. phone, messaging, etc. An email has been sent to containing a link to reset your password! Exciting. | Saiba mais sobre as conexes, experincia profissional . In my 12 months at Bloomberg, Ive known people who moved to completely different departments, different global locations, different positions within the same team and even just different responsibilities at the same position. Bloomberg Jobs. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Bloomberg ignites the power of information and technology to . A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. All phone calls are routed randomly to any available representative globally based on the language. enva un correo electrnico a Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Set up and semi automated the HubSpot CRM, used to track the sales process. Bloomberg is a disability inclusive employer. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. BCS reps usually transfer to other departments after 1824 months. Life at Bloomberg is many things, but it is never dull. Which is why were a truly global company. We hire for a variety of training classes over the course of the year. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie And we never stopped. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. I work in both a team environment and individually to overcome difficult situations. Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App. Exciting. Bloomberg is a disability inclusive employer. Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. Hit the green key twice or type HELP HELP in the command line and hit the Enter key. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region. 2023 Bloomberg Finance L.P. All rights reserved. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Interestingly enough, new hire class may find something different in their curriculum, because clients needs are constantly changing and so are our solutions. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de If you do not have access to your Terminal, we encourage you to submit a request for support on our. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. 2023 Bloomberg Finance L.P. All rights reserved. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. The Company does not provide benefits directly to contingent workers/contractors and interns. With over 19,000 positions in 176 locations we offer a world of opportunities. Customer Support Representative Interview Questions Updated 5 Jan 2023 Find Interviews To filter interviews, Sign In or Register. Aydanos a proteger Glassdoor verificando que eres una persona real. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This past year of being an adult in the working world has been a fantastic, wild but fulfilling ride. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. You're a solution-provider, with a real passion for providing platinum . Salaire moyen chez Bloomberg L.P. de Customer Financial Service Representative : 80 484 $. Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Check back weekly for updates! Created a report generator in Excel to increase the . In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. Basado en 93 sueldos publicados annimamente por empleados (Global Customer Support Representative) de Bloomberg L.P. en Inglaterra. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Congratulations on progressing to the business interview for Bloomberg Customer Support! Please enable Cookies and reload the page. I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. Ci 2023 Bloomberg Customer Support Representative - German or Portuguese speakers 3+ months ago London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. Bloomberg Customer Service Portal. 2022 New Grads - Customer Support Representative LinkedIn The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Therefore, the company offers many hands-on training sessions to ensure new hires are ready to deliver helpful and professional assistance to find the best, fastest solutions while providing the best client experiences. Based on 13284 salaries posted anonymously by Bloomberg L.P. Going back to why I chose Bloomberg Customer Support despite all the potential challenges. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Our industry-leading customer service teams: You will have the opportunity to champion your career across the company. Surprising. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Global Customer Support Representative employees in Radcliffe. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 - 62,000 USD Annually + Benefits, Please read our full terms & conditions before applying. Position: 2023 Bloomberg Customer Support Representative - Italian Speaker<br>Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Secondly, the company really cares about its clients. In a career at Bloomberg, you will play a vital role in making it all happen. 112293. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. We have a rolling application process, with training classes starting throughout the year. Support Third Party Index Providers who . We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. An email has been sent to containing a link to reset your password! An important lesson that Bloomberg and my team taught me was that career development is neither just linear, nor just vertical. 106537. The process took 2 weeks. 23d Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Your input helps Glassdoor refine our pay estimates over time. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. 2023 Bloomberg Customer Support Representative - Portuguese Speaker New York, NY $62K (Employer est.) Global Customer Support Representative in Worcester Park: 32,713. We collect, analyze, process and publish the data which is the backbone of our iconic Bloomberg Terminal - the facts and figures which ultimately move the financial markets. Roles are also available on other regions use the drop down menu to see programs where you live. Surprising. Dress professionally, even for video interviews. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Apply if you think we're a good match. But at the end of the day, all of these are parts of the most precious experience, and I am as passionate and eager like I was on day one. Which is why were a truly global company. Possible Range. Purposeful. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. Check your inbox for a link to activate this alert. Then, an interview with a team leader. inhouse . Would you like to review them now? Our customers across the globe rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Our teams consist of individuals who are analytical, organised and results oriented with a passion for great customer service. Youre a solution-provider, with a real passion for providing platinum customer service and thrive on being on the front line, handling customer calls. Would you like to review them now? Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. . Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. About. What. Caso continue recebendo esta mensagem, I often found it difficult to describe what I do and how customer support works differently at Bloomberg. Please let us know if you require any reasonable adjustments to be made for the recruitment process.